PRYMEBOOKING PRIVACY POLICY
Effective Date: January 1, 2026
Last Updated: January 1, 2026
1. PRIVACY STATEMENT
Prymebooking is operated by Technology Pryme Integrated Solutions Inc. (TechPryme), a technology solutions provider, including managed IT services, IMAc (Install, Move, Add, and Change) and related digital and technical services (collectively, the “Services”).
We have developed this Privacy Policy to demonstrate our commitment to transparency and to explain how Prymebooking collects, processes, records, uses, stores, and protects Personal Information in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and other applicable laws and regulations.
2. SCOPE AND LIMITATIONS
This Privacy Policy describes how Prymebooking, as a data controller and data processor, collects, processes, records, uses, stores, and safeguards Personal Information, and how it interacts with merchants, hosts, customers, and third parties who may have access to such information.
This Policy applies to:
Merchants, vendors, hosts, and service providers using the PrymeBooking platform
Customers who book or inquire through PrymeBooking-powered websites or applications
By using the Services, Users authorize PrymeBooking to collect, transfer, store, and process Personal Information in the Philippines.
This Privacy Policy does not apply to:
Services or products offered by third parties not registered on PrymeBooking
Information practices of third-party advertisers, partners, or websites that may use cookies, pixels, or similar technologies outside of PrymeBooking’s control
3. TERMS OF SERVICE
By accessing or using Prymebooking’s websites or Services, you agree to be bound by Prymebooking’s Terms of Service. If you do not agree to the Terms of Service or this Privacy Policy, you must discontinue use of the Services.
4. INFORMATION COLLECTED
We use the term “Personal Data” to refer to information that identifies or can reasonably be used to identify an individual. This includes, but is not limited to, full name, email address, contact details, account credentials, device information, and usage data.
“Sensitive Personal Data” refers to information that is more sensitive in nature, such as race, ethnic origin, religious beliefs, health information, biometric data, government-issued identification numbers, or other data protected under the DPA.
Sources of Information
We may collect Personal Information from the following sources:
Directly from merchants, vendors, or hosts registering on Prymebooking
Indirectly from customers who submit information through Prymebooking-powered booking forms
Automatically through website and application usage (e.g., cookies, logs, analytics)
Social media platforms (e.g., Facebook, LinkedIn)
Third-party service providers (e.g., payment processors, hosting providers)
a. Subscription and Registration
Merchants, vendors, or hosts registering for PrymeBooking accounts may be required to provide:
Full name
Email address
Contact number
Business or office address
Identification details
Bank or payment account information
Customers making bookings may be required to provide:
Name
Email address
Contact number
Billing or event address
Payment details
Failure to provide required information may result in inability to use certain Services.
Users who submit Personal Data relating to another individual confirm that they have obtained proper consent as required by law.
b. Information Voluntarily Provided
Users may voluntarily provide Personal Data when:
Requesting demos, trials, or inquiries
Submitting support requests
Participating in surveys, promotions, or feedback programs
c. Use of Services and Platform Activity
We automatically collect certain technical and usage data, including:
IP address
Browser and device type
Operating system
Login activity
Pages viewed and interactions
This data may be combined with other Personal Data to improve Services, security, and performance.
d. Cookies and Tracking Technologies
Prymebooking uses cookies and similar technologies to:
Recognize repeat users
Improve user experience
Analyze platform usage
Support marketing and analytics
Users may disable cookies in their browser settings, though doing so may affect functionality.
5. PURPOSE AND USE OF INFORMATION
Personal Information is collected and processed for the following purposes:
To operate, maintain, and improve Prymebooking Services
To create, authenticate, and manage user accounts
To process bookings, payments, and transactions
To communicate service-related notices and updates
To provide customer support
To customize user experience and recommendations
To conduct analytics and improve platform performance
To send marketing communications (with consent, where required)
To comply with legal and regulatory obligations
To prevent fraud, abuse, or security threats
To enforce Terms of Service and other agreements
We will obtain consent where required before using Personal Information for purposes outside those stated in this Policy.
6. INFORMATION SHARING
PrymeBooking may share Personal Information:
With merchants or vendors to fulfill bookings
With third-party service providers (with consent, where required) bound by data protection agreements
When required by law, regulation, or legal process
Prymebooking does not sell Personal Information.
7. RETENTION OF PERSONAL DATA
Prymebooking only retains Personal Data and other data for as long as the retention is required for the purposes for which we collected the Personal Data, the purposes described in this Agreement and for our business and legal purposes. Generally, we retain Personal Data on a five-year calendar year period from the original purpose when the CLIENT and/or customer signed up for the Services or from the CLIENT’S and/or customer’s last transaction with us (“Retention Period”), unless otherwise required by law or other mandatory directions by court or government authorities or for purposes of legal proceedings or other similar proceedings or investigations. The Retention Period shall commence on the first day of the calendar year immediately following the calendar year from the date when the CLIENT and/or customer signed up for the Services or from the CLIENT’s and/or customer’s last transaction. Prymebooking shall comply with all applicable laws, regulations, and best practices related to the retention, maintenance, and protection of the customer’s records throughout the Retention Period.
8. PRIVACY RIGHTS AND CHOICES
Subject to applicable law, Users may:
Access their Personal Information
Request correction or updates
Request deletion or restriction of processing
Withdraw consent (where applicable)
Identity verification may be required before fulfilling requests.
9. THIRD-PARTY LINKS
PrymeBooking may contain links to third-party websites. We are not responsible for their privacy practices and encourage Users to review their policies separately.
10. INTERNATIONAL DATA TRANSFERS
Personal Data may be processed or stored outside the User’s jurisdiction. PrymeBooking implements appropriate safeguards to ensure lawful and secure cross-border data transfers.
11. RIGHTS OF DATA SUBJECTS (PHILIPPINES)
Under the Data Privacy Act of 2012, Data Subjects have the right to:
Be informed
Access data
Object
Rectify inaccuracies
Erase or block data
Data portability
Withdraw consent
Seek damages and file complaints
12. DATA SECURITY
PrymeBooking implements administrative, technical, and physical safeguards, including:
Encryption
Secure servers
Access controls
HTTPS / SSL protection
Access to Personal Information is limited to authorized personnel bound by confidentiality obligations.
13. CHANGES TO THIS PRIVACY POLICY
PrymeBooking may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the Services constitutes acceptance of the revised policy.
14. CONSENT
By using PrymeBooking Services, you consent to the collection, use, and processing of Personal Information as described in this Privacy Policy.
15. CONTACT INFORMATION
For privacy-related concerns or requests, please contact:
support@prymebooking.com
1869 P. Domingo St., Brgy Kasilawan
Makati City 1226
Philippines